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Happy ReturnsUpdated a year ago

What is Happy Returns?
Happy Returns is an add-on to our already existing Loop Returns portal to offer printer-free, package-free, and sustainable returns and exchanges. Simply start your return via our online portal and opt to drop off your return at a Happy Returns location*!

Each cardboard-free return reduces greenhouse gas emissions by 0.12 lbs per item returned.

What if I can’t find my QR code?
Happy Returns will email you a QR code to show at your local Return Bar. Without a QR code, they will not be able to accept your return, so please be sure to initiate the return online and get a QR code before heading to a Return Bar.

You will have received your QR code in an email. If you cannot locate this email, please contact our support team at [email protected].

Can I go to any Happy Returns location?
Yes, you can go to any Happy Returns location. Locations can be found here:

When will I receive my refund or exchange?
Your refund or exchange will be processed within 24 hours after drop off at a Return Bar.

Is there a limit to how many items I can drop off?

Yes, as of January 4, 2023, Happy Returns has implemented a return item limit of 10. Any returns with 10 or more items, will not be accepted. You will need to mail in the returns or split the returns.

*your address must be within 20 miles of a Happy Returns location to be eligible for this option

Still have questions? Email us at [email protected] or click on the chat bubble in the bottom right side of the page - Our customer support hours are 8 AM - 4 PM PST from Monday to Friday and we typically respond within 2 hours.

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