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Why is there a charge on Returns?Updated 5 months ago

To keep our prices the same amidst the current economic shift, we recently updated our return policy to include a minimum $10 charge (some return options may cost more) for returns for refund to help cover costs for the return label and warehouse processing. Returns for refunds over $500 will be charged for 50% of the return label cost. The amount is deducted from your refund amount; there is no additional charge to your card. We do, however, still offer free exchanges and/or for store credit! If you run into any issues setting up your return through our returns portal.

Still have questions? Email us at [email protected] or click on the chat bubble in the bottom right side of the page - Our customer support hours are 8 AM - 4 PM PST from Monday to Friday and we typically respond within 2 hours.

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