Our normal customer support hours are weekdays from 8 AM to 4 PM PST (excluding US federal holidays) and we typically respond within 2 hours.

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Rumpl Help Center | Rumpl FAQs

As a reminder, it can take 1-3 business days for orders to ship regardless of the shipping service selected at checkout. All express services are expedited at our warehouse automatically. 

If you are beyond 3 business days from your order date and need to contact our team, please select "No, I still need help" and our team will contact you as soon as possible!

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