Our normal customer support hours are weekdays from 8 AM to 4 PM PST (excluding US federal holidays) and we typically respond within 2 hours.

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RUMPL

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Rumpl Help Center | Rumpl FAQs

When will my orders ship and how do I track it?

Why is my tracking information not updating?

How do I change my address?

Free, Standard, Express, and International Shipping

Shipping Options

Shipping

How to repack your Rumpl?

Replacement stuff sacks

Everywhere Blankets

Indoor Blankets

Rumpl Puffer (not sold on Rumpl.com)

Everywhere Mat

Everywhere Towel

Puffy Poncho

Original Puffy Chillmono

Stuffable Pillowcase

Overland Mat

The Camp Pillow

The Wrap Sack

Care Instructions

What products are not eligible for discounts?

Why did Blanket Fort Rewards expire?

Military, First Responder and Teacher Discount

Discounts & Rewards

Rumpl Warranty Policy

Does Rumpl offer repairs?

Warranty & Defects

Gift Returns

Gift Receipts

Why is there a charge on Returns?

Returns, Exchanges & Warranty

Vegan Friendly Products

Down Puffy Information

PFAS-Free DWR

Are Rumpl products vegan/natural/chemical free?

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Commitments & Mission

Sustainability & Impact

Ways to get support from the Rumpl Customer Experience team

Why Don't We Have A Phone Number?

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