Does Rumpl offer repairs?Updated 2 months ago
We do not currently offer repairs but we have a few DIY recommendations for you.
If your product has a hole or tear, how you fix this depends on the size of the hole.
- If you find a hole that is 2 inches or smaller, we recommend a Noso patch as your best, most inexpensive option.
- If you find a hole larger, we recommend Tenacious Tape. This stuff is the best! (pro-tip: round the corners so the patch can't be peeled up easily)
Note: We don't recommend sewing this fabric unless you are a master with this type of fabric!
If you think your product is losing water resistance. We recommend washing your blanket with Grangers Performance or Down Wash. If there is a manufacturing issue that falls within the warranty/defect, reach out to us via [email protected] so we can exchange it for you if it falls under our warranty policy!
Don't feel like DIY'ing it? Click HERE to start the warranty claim/return process
Still have questions? Email us at [email protected] or click on the chat bubble in the bottom right side of the page - Our customer support hours are 8 AM - 4 PM PST from Monday to Friday and we typically respond within 2 hours.