We stand by the high level of quality in our products. If something is our fault, we will take care of it, plain and simple. Rumpl warrants products against manufacturing defects in materials and workmanship for a period of 1 year from the date of pu

We stand by the high level of quality in our products. If something is our fault, we will take care of it, plain and simple. Rumpl warrants products against manufacturing defects in materials and workmanship for a period of 1 year from the date of purchase. Rumpl reserves the right to determine manufacturing defects, and requires proof of purchase from Rumpl.com or&#xA0;<a href="https://www.rumpl.com/pages/warranty?_pos=1&amp;_sid=c643dda0a&amp;_ss=r" target="_blank" rel="noopener noreferrer"></a><a href="https://www.rumpl.com/pages/warranty?_pos=1&amp;_sid=c643dda0a&amp;_ss=r" rel="noopener noreferrer" target="_blank">warranty registration</a>&#xA0;(must be registered within 30 days of purchase and before use of the product) to be covered. If a product is deemed defective, Rumpl will replace the item at no cost to you. (NOT COVERED: Normal wear and tear, modifications, alterations, negligence, fire damage, damage and use for a purpose other than for which it was designed.) <span id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(65, 65, 65); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Arial, Helvetica, sans-serif; font-size: 18px; text-align: left; background-color: rgb(255, 255, 255); float: none; display: inline !important;">Click&#xA0;<span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(84, 172, 210); font-family: Arial, Helvetica, sans-serif; font-size: 18px; text-align: left; background-color: rgb(255, 255, 255); float: none; display: inline !important;"><a href="https://www.rumpl.com/pages/returns-and-exchanges" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: inherit; text-decoration: none !important; background-color: transparent; user-select: auto;" target="_blank">HERE</a>&#xA0;<span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(65, 65, 65); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Arial, Helvetica, sans-serif; font-size: 18px; text-align: left; background-color: rgb(255, 255, 255); float: none; display: inline !important;">to start the warranty/return process. If you purchased your item from a store other than&#xA0;<a href="//Rumpl.com"></a><a href="//Rumpl.com"></a><a href="//Rumpl.com">Rumpl.com</a><a href="//Rumpl.com"></a><a href="//Rumpl.com"></a>&#xA0;click&#xA0;<a href="https://help.rumpl.com/en-US/109483-b85592fafefb41e3ad8f0c8b83331c14"></a><a href="https://help.rumpl.com/en-US/109483-b85592fafefb41e3ad8f0c8b83331c14">HERE</a> to read more on how to return an Rumpl bought through a partner retailer.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 1rem; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 1rem; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">EXCEPTIONS/EXCLUSIONS:<ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 18px; font-family: Arial, Helvetica, sans-serif;">Final Sale items</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 18px; font-family: Arial, Helvetica, sans-serif;">Items outside our one year warranty&#xA0;</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 18px; font-family: Arial, Helvetica, sans-serif;">Items not purchased through Rumpl.com</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 18px; font-family: Arial, Helvetica, sans-serif;">International orders</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 18px; font-family: Arial, Helvetica, sans-serif;">Pro Orders</li></ul><hr> Still have questions? Email us at <a href="mailto:Info@rumpl.com" id="isPasted">info@rumpl.com</a> or click on the chat bubble in the bottom right side of the page - Our customer support hours are 8 AM - 4 PM PST from Monday to Friday and we typically respond within 2 hours.

Rumpl Warranty Policy

We do not currently offer repairs but we have a few DIY recommendations for you. If your product has a hole or tear, how you fix this depends on the size of the hole. Note: We don't recommend sewing this fabric unless you are a master with this type

We do not currently offer repairs but we have a few DIY recommendations for you.&#xA0;If your product has a hole or tear, how you fix this depends on the size of the hole.<ul><li>If you find a hole that is 2 inches or smaller, we recommend a&#xA0;<a href="https://www.rumpl.com/products/noso-repair-patch-rumpl-blue-logo" target="_blank">noso patch</a> as your best, most inexpensive option.</li><li>If you find a hole larger, we recommend Tenacious Tape. &#xA0;This stuff is the best! (pro-tip: round the corners so the patch can&apos;t be peeled up easily)</li></ul>Note: We don&apos;t recommend sewing this fabric unless you are a master with this type of fabric!If you think your product is losing water resistance. We recommend washing your blanket with Grangers Performance or Down Wash. &#xA0;You can purchase one of those <a href="https://www.rumpl.com/collections/blanket-care" rel="noopener noreferrer" target="_blank">here</a>! If there is a manufacturing issue that falls within the warranty/defect, reach out to us via <a href="mailto:info@rumpl.com" target="_blank">info@rumpl.com</a> so we can exchange it for you if it falls under our warranty policy! <span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(65, 65, 65); font-family: Arial, Helvetica, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left; background-color: rgb(255, 255, 255); float: none; display: inline !important;">Don&apos;t feel like DIY&apos;ing it? Click&#xA0;<span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(84, 172, 210); text-align: left; background-color: rgb(255, 255, 255); float: none; display: inline !important;"><a href="https://www.rumpl.com/pages/returns-and-exchanges" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: inherit; text-decoration: none !important; background-color: transparent; user-select: auto;" target="_blank">HERE</a>&#xA0;<span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(65, 65, 65); font-family: Arial, Helvetica, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left; background-color: rgb(255, 255, 255); float: none; display: inline !important;">to start the warranty claim/return process<hr> Still have questions? Email us at <a href="mailto:Info@rumpl.com" id="isPasted">info@rumpl.com</a> or click on the chat bubble in the bottom right side of the page - Our customer support hours are 8 AM - 4 PM PST from Monday to Friday and we typically respond within 2 hours.

Does Rumpl offer repairs?

Our normal customer support hours are weekdays from 8 AM to 4 PM PST (excluding US federal holidays) and we typically respond within 2 hours.

Warranty & Defects

Rumpl Warranty Policy

Does Rumpl offer repairs?