ExchangesUpdated a month ago

Use our returns portal and enter your order number and email, phone, or zip code. Exchanges for equally priced items come at no charge. Exchanges for different priced items will be billed/refunded accordingly depending on the price difference. 

International orders or orders for final sale items are ineligible for exchanges.

To create your new order, select the ‘Shop Now’ option to use the credit from the item you are returning to purchase your new item. The exchange order will ship upon the first tracking scan for the package being returned.

If you would like to have your exchange sent immediately, you can opt for an Instant Exchange by providing your payment information at the time of your exchange. You will only be charged if the return package does not receive a tracking scan within 14 days.

Still have questions? Email us at [email protected] or click on the chat bubble in the bottom right side of the page - Our customer support hours are 8 AM - 4 PM PST from Monday to Friday and we typically respond within 2 hours.