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Rumpl Warranty Policy

We stand by the high level of quality in our products. If something is our fault, we will take care of it, plain and simple. Rumpl warrants products against manufacturing defects in materials and workmanship for a period of 1 year from the date of purchase. Rumpl reserves the right to determine manufacturing defects, and requires proof of purchase from Rumpl.com or warranty registration (must be registered within 30 days of purchase) to be covered. If a product is deemed defective, Rumpl will replace the item at no cost to you. (NOT COVERED: Normal wear and tear, modifications, alterations, negligence, fire damage, damage and use for a purpose other than for which it was designed.)

Click HERE to start the warranty/return process.


If you purchased your item from a store other than Rumpl.com clicHERE to read more on how to return an Rumpl bought through a partner retailer.


EXCEPTIONS/EXCLUSIONS:

  • Final Sale items
  • Items outside our one year warranty 
  • Items not purchased through Rumpl.com
  • International orders
  • Pro Orders


Still have questions? Email us at [email protected] or click on the chat bubble in the bottom right side of the page - Our customer support hours are 8 AM - 4 PM PST from Monday to Friday and we typically respond within 2 hours.

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