Returns, Exchanges & Warranty
Categories
Articles
Gift Returns
Start your gift return HERE. Don’t worry, the original purchaser will never find out. EXCEPTIONS/EXCLUSIONS:. Still have questions? Email us at [email protected] or click on the chat bubble in the bottom right side of the page - Our customer support hou
Why is there a charge on Returns?
To keep our prices the same amidst the current economic shift, we recently updated our return policy to include a $10 charge for returns for refund to help cover costs for the return label and warehouse processing. Returns for refunds over $500 will
Gift Receipts
Our returns portal new gift return flow enables you to generate gift receipts for items purchased for others and distribute them to your gift recipients so that they can initiate a return or exchange for a new item without needing any extra order inf
Happy Returns
Still have questions? Email us at [email protected] or click on the chat bubble in the bottom right side of the page - Our customer support hours are 8 AM - 4 PM PST from Monday to Friday and we typically respond within 2 hours.