Start your gift return HERE. Don’t worry, the original purchaser will never find out. EXCEPTIONS/EXCLUSIONS:. Still have questions? Email us at info@rumpl.com or click on the chat bubble in the bottom right side of the page - Our customer support hou

Gift Returns

To keep our prices the same amidst the current economic shift, we recently updated our return policy to include a $10 charge for returns for refund to help cover costs for the return label and warehouse processing. Returns for refunds over $500 will

Why is there a charge on Returns?

Our returns portal new gift return flow enables you to generate gift receipts for items purchased for others and distribute them to your gift recipients so that they can initiate a return or exchange for a new item without needing any extra order inf

Gift Receipts

Still have questions? Email us at info@rumpl.com or click on the chat bubble in the bottom right side of the page - Our customer support hours are 8 AM - 4 PM PST from Monday to Friday and we typically respond within 2 hours.

Happy Returns

Warranty and Defects

Our normal customer support hours are weekdays from 8 AM to 4 PM PST (excluding US federal holidays) and we typically respond within 2 hours.